Privacy Policy

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to TravelMite , and the terms “You” / “Your” / “Yourself” refer to the users of our services and website.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the provisions of the Information Technology Act, 2000 and the applicable rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between You and TravelMite. By accessing or using the website www.travelmite.com or any other affiliated platform, you signify your agreement to the terms of this policy. If you do not agree with the terms herein, please do not use or access our website or services.


1. User Consent

By providing your information or by making use of the facilities provided by our website, you consent to the collection, use, storage, and processing of your information, including personal and non-personal data, in accordance with this Privacy Policy.


2. Information We Collect

To offer certain services, we may require the following information:

  • Full Name

  • Email Address

  • Contact Number

  • Age/Sex

  • Location/PIN Code

  • Payment Details (Credit/Debit Card Info, UPI, etc.)

  • Medical History (for treks or travel requiring fitness declarations)

  • Interests and Preferences

  • Government ID or Biometric Info (only if necessary)

  • Password and Login Information

This data helps us enhance user experience, tailor offerings, and ensure your safety and convenience during travel.


3. Cookies and Tracking

We use cookies and similar technologies to:

  • Assign you a unique user ID

  • Monitor usage patterns

  • Understand user preferences

  • Improve our website performance

You can choose to disable cookies through your browser settings, though some features of the website may not function properly without them.


4. IP Address and Log Data

Our web servers may collect limited data about your device’s connection to the internet, including your IP address. This information helps us deliver content efficiently and understand the geographic distribution of our users.


5. Links to External Sites

TravelMite may link to other websites or applications. We are not responsible for the privacy practices or content of such third-party websites.


6. Information Sharing

We do not share your personal information with third parties except in the following cases:

  • With your explicit consent

  • To comply with legal or regulatory requests from government or judicial bodies

  • Within our affiliated group companies or service providers, strictly for processing information on our behalf, under confidentiality agreements and security protocols


7. Information Security

We implement robust security measures including:

  • Firewalled servers

  • Password-protected access

  • Encrypted data storage

  • Regular internal audits

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted online.


8. User Responsibilities

Users are advised to:

  • Keep their login credentials confidential

  • Avoid sharing sensitive details in public forums on our site

  • Immediately report any suspicious activity to us


9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in technology, applicable laws, or our business operations. Continued use of our services after any updates constitutes your acceptance of the revised policy.


10. Contact Us

For any concerns or queries regarding this Privacy Policy, please contact:

TravelMite 
Address
Vikas Nagar Garighat, Near Khoh River Bridge, Kotdwar, Uttarakhand 246149, India.
Email: info@travelmite.com
Phone: (+91) 8010000205, (+91) 8010000206, (+91) 8010000207